Conditions for cancellation and payment

Flexible: 7 days

- when booking, the customer must provide a credit card number
- payment for the booking is made on arrival
- the customer can cancel free of charge up to 7 days before the date of arrival. If the customer cancels within 7 days of the date of arrival, he/she must pay the full amount (which will be debited via his/her credit card)

Flexible: 30 days

- when booking, the customer must provide a credit card number
- payment for the booking is made on arrival
- the customer can cancel free of charge up to 30 days before the date of arrival
- if the customer cancels before 30 days before the date of arrival, he/she must pay 50% (which will be debited via his/her credit card)
- if the customer cancels within 30 days before the date of arrival or if he/she does not show up, he/she must pay the full amount

No refund possible

- especially for last-minute bookings e.g. within 7 days before the date of arrival
- when booking, the customer must provide a credit card number
- the total amount must be paid when booking
- in the event of a cancellation, the customer will not be refunded the sum paid


ARRIVAL AND DEPARTURE

RECEPTION

Reception is open 24 hours a day.

Check-in time – Guests can check in after 4 p.m. Early check-in is at the discretion of the hotel and depends on room availability. Call the operator to request an early check-in or ask the reception staff when you arrive.

Check-out time – Guests must check out by noon. If there is availability, you can request a late check-out at a fixed cost of €10 per hour. If you do not need your room after noon, you are welcome to enjoy the hotel facilities for the rest of the day.

In addition, Blue Line offers 24-hour luggage storage and a bathroom with a shower. Both are free of charge for guests staying at the hotel.

Minimum age to check in: 18 years old

Late check-out and early check-in may require an additional payment and are subject to availability.

CHILDREN

Children of all ages are welcome. Children over the age of 12 are counted as adults in this accommodation.

Children under the age of 2 can sleep in a cot which will be provided for free.

All cots are provided subject to availability.

PETS

Pets are not allowed on the hotel grounds, with the exception of certified guide dogs for the blind.